Privacy Policy
Effective Date: March 20, 2026
Information We Collect
We collect information in several ways to provide you with the best possible experience and deliver our flooring business management software effectively. The types of information we collect include:
Information You Provide:
When you fill out forms on our website, request a demo, sign up for our services, create an account, contact customer support or sign up for newsletters and updates, we may collect your name, email address, phone number, business name, mailing address and other contact information you choose to provide.
Website Usage Data:
We collect non-personal data through automated tools such as Google Analytics, including your IP address, browser type, device information, pages visited, time spent on pages and browsing activity. This information helps us improve your experience on our site and is anonymous and not linked to your individual identity.
Software Platform Data:
When you use the Kronus software platform, we may collect information about how you use the software, including features accessed, frequency of use and technical data such as login times and system performance metrics. This helps us improve our platform and provide better support.
How We Use Your Information
We use the information we collect to provide, maintain and improve our services, as well as to communicate with you effectively. Specifically, we use your information in the following ways:
To Process Transactions:
We use your information to fulfill the services you’ve requested, including setting up your Kronus account, processing payments, providing customer support and delivering software updates. We do not share, sell or trade your personal information to third parties without your explicit consent.
To Send Communications:
We use your email address to respond to your inquiries, provide request information about our software, send important account notifications, deliver technical support and send updates related to your use of Kronus.
To Send Marketing Communications:
With your consent, we may use your phone number to send marketing text messages about product updates, new features, special offers or other information related to your services. You can opt out of these communications at any time by texting “STOP” to any marketing message you receive.
To Improve Our Services:
We use aggregated and anonymized data to analyze how our website and software are being used, identify areas for improvement, develop new features and enhance the overall user experience.
How We Protect Your Information
Protecting your personal information is a top priority at Kronus. We implement industry-standard security measures to safeguard the information we collect and transmit, including encryption, secure servers, regular security audits and restricted access to personal data.
However, please understand that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information and maintain the highest security standards, we cannot guarantee its absolute security.
Information Disclosure to Third Parties
Kronus does not sell, trade or transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business and delivering our services to you such as payment processors, cloud hosting providers, email service platforms and customer support tools.
We may also disclose your information when required by law, when necessary to protect your rights, property or safety or the rights, property or safety of our users or others or when we believe disclosure is necessary to comply with legal processes or government requests.
The above restrictions do not apply to information you specifically opt in to share or provide explicit consent for. However, aside from the service providers and aggregators necessary to operate our business and deliver text message services, we will not share your personal information with third parties without your consent.
Remarketing
We work with third-party advertising companies, including Google, to show ads to previous visitors of our website as they browse the internet. This remarketing technology helps us remind potential customers about Kronus and share information about services, features and promotions.
These ads are based on your past visits to our website and do not involve collecting personally identifiable information. If you prefer not to see these ads, you can opt out of Google’s use of cookies by visiting Google’s Ads Settings or visiting the Network Advertising Initiative opt-out page.
A2P Compliance
Kronus complies with the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations related to Application-to-Person (A2P) automated text messaging. By providing your phone number to Kronus, you are giving your express written consent to receive communications, via automated methods, including text messages about your account, product updates and marketing offers.
You may opt out of receiving text messages at any time by texting “STOP” in response to any message you receive from us. After opting out, you will receive a confirmation and no further message will be sent unless you opt back in.
Children’s Online Privacy Protection Act (COPPA) Compliance
Kronus complies with the Children’s Online Privacy Protection Act (COPPA). Our services are designed for business use and are not intended for individuals under the age of 13. We do not knowingly collect personal information from anyone under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete that information from our systems.
Online Privacy Policy Only
This Privacy Policy applies only to information collected through the Kronus website and the Kronus software platform. It does not apply to information collected offline, through other websites or via other channels such as phone calls, in-person meetings or postal mail.
Changes to Our Privacy Policy
Kronus reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements or other factors. When we make changes, we will update the “Effective Date” at the top of this page and post the revised policy on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.
Contacting Us
If you have questions, concerns or regarding this Privacy Policy or how we handle your personal information, please don’t hesitate to reach out to us.
Contact Options:
Email: info@kronussoft.com
Phone Number: (704) 599-1967
Contact Form: Visit our Contact Us page
Mailing Address:
Kronus Software
7135 E W.T. Harris Blvd
Charlotte, NC 28227
We will respond to your inquiry as quickly as possible and work to address any concerns you may have.
Last Updated: [March 20, 2026]
This Privacy Policy is part of our commitment to transparency and protecting your privacy. Thank you for trusting Kronus with your business.