About Kronus
Software Built by Flooring People, For Flooring People
We aren’t tech entrepreneurs who thought flooring software could be a good business idea. We’re a flooring store who experienced the same frustrations as you. As outdated systems continued to fail us, we decided to build the platform we wish we’d had all along.
Kronus was born from the frustration that came with years of fighting with legacy software that doesn’t work, waiting days for support that never helps and watching your team struggle with a system built by people who’ve never run a flooring business.
We knew there was a better way so we built it.
HOW WE GOT HERE
Our Story
After three decades of running successful flooring stores, we knew the business inside out. We understood how to close a sale, manage installers, keep customers happy and turn a profit in an industry with razor-thin margins.
There was one other thing though…he noticed flooring software was not what it could be.
Every system we tried was outdated, overpriced or backed by utterly useless support teams that had no idea what he was talking about. Urgent problems were sent to voicemail and training new employees for weeks on systems that didn’t work made his business harder to run.
That’s when we set out to build our own solution: software for flooring stores that actually worked. After running a successful group of flooring stores in the Carolinas, he decided to solve his own problems. Every feature and design decision was to make sure people could run their flooring businesses better. Kronus is built on the following values:
Today, Kronus is the backbone of flooring stores across the country, ranging from solo operators to multi location retailers like the ones we built. The platform helps flooring businesses manage their day to day operations, including sales, scheduling, inventory, and customer workflows, all in one place. Unlike legacy software companies, the team behind Kronus answers the phone when you call.
MEET THE TEAM BEHIND KRONUS
Our Team
Dennis DiCarlo
Founder & Flooring Industry Veteran
When Dennis DiCarlo started Carpet To Go Flooring in 1994, his goals were: be honest, treat people with respect, put the customer first and never stop improving. They remained the foundation of how he did business every day.
Armed with a credit card and a dream, he built his business from a single warehouse operation to a multi-location business serving Charlotte, Mooresville, Concord, Winston-Salem and Charleston, SC. He’s done every job from driving trucks to working the warehouse, sales, installation management and running the business. That’s why he knows how to keep customers happy when a problem comes up.
His approach is what sets him apart. He answers his own phone, remembers customer names and cares about solving problems. When Dennis says he treats people with respect, he means it. This is the same as when he says he built Kronus to help people succeed. Today, he splits his time between running Carpet To Go Flooring and improving Kronus.
What Makes Kronus Different?
Many flooring software companies start with technology and struggle to fit into the industry. Kronus did the opposite.
We know your business because it’s our business. When you call with a question about managing installer payroll or tracking job profitability, you’re speaking with people who’ve encountered these challenges in real flooring stores. Rather than guessing what you need, we know what you need.
For years, our team has called software support and got sent to voicemail, ticket systems or offshore call centers reading from scripts. Kronus isn’t like that. When you ask for help, you get it within minutes from people who have worked in flooring retail and can actually solve your problem.
Every feature of Kronus is based on a real problem that we faced running our stores. Bells and whistles aren’t added to pad out the feature list. Instead, we strive to help you operate better and grow profitably because that’s what matters in the real world.
Kronus is built on the following values: always be honest, treat people with respect and put the customer first. If something’s wrong, we take care of it. If you need help, we give it.
Our Core Values
Customer-Centered
Our success is measured by your success. If there’s a problem or you have a question, we address it right away, not the next day or next week. Our goal is to serve customers better. Because your wins are our wins, we’re committed to helping you succeed.
Straightforward & Honest
Hidden fees, confusing jargon or overblown promises have no place with us. We explain how Kronus works, what it costs and how it will help your business. We’ll be honest and let you know if we’re the right fit for you because building trust is more important than making a sale.
Practical & Proven
Every single feature we offer exists because we encountered it running our own flooring stores. We focus on what genuinely helps you save time and make more money. If it doesn’t improve your business, we don’t add it to our software.
Always Supportive
Whether you’re on your first demo call or thousandth invoice, we want you to succeed. Our onboarding specialists will help you set things up step-by-step so you’re never left wondering what to do next. Our support team is invested in your success.